Every item can be returned within 14 days after the receipt of item. All returned items must be unused, in original condition and shipped back in the original packaging.

Instructions: Fill out the Return/Exchange Form and package item(s) carefully.  Remember that the item(s) are still on your responsibility while on the return trip. Attach Return/Exchange Form into the parcel.

Return is 100% free for the customer. When we have received the parcel we will act according to your wishes: return the Product cost of items (shipping fees Not Included) to your bank account, give store credit or send you the items to be exchanged. When returning shipping charges only the basic standard shipping costs will be returned.

If you wish to return and/or exchange multiple items in your order, return them all in the same shipment, not as individual parcels. The customer is allowed one free return/exchange per order, with the seller paying the shipping costs. Possible subsequent other returns/exchanges will be paid by the customer.

Exchanges to items of a different value are not possible. In those cases the seller will refund the cost of the returned items, and the customer can then make a new order for those different items.

If your order total has qualified the order for free shipping, a discount or a gift, and you return some products so that the final value of the order is less than the value entitling to the discount / rebate / gift, they will be deducted from the amount to be refunded.

Need help?

Contact us at {info@medievalarmors.com} for questions related to refunds and returns.